Problem-solving Skills – bsceu1005 (0 credits)

One of the essential constants in business is that problems arise that need to be solved. This course helps prepare students with the tools to solve problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Knowing how to work in groups to solve problems will enhance the student's effectiveness and value to an organization. This course will show students the fundamentals of problem solving -- from defining a problem, to identifying solutions and then presenting to the key decision-makers in an organization. This course provides 0.6 continuing education units in one, 6-hour workshop.

This non-credit course is 2 weeks. To enroll, speak with an Enrollment Representative.

Starting to Solve and Identify the Problems

  • Explain the problem-solving process
  • Identify problem-solving tools and approaches
  • Determine the real problem when presented with symptoms
  • Describe investigative strategies for problem-solving
  • Consider alternate solutions
  • Advocate for the best solution to a given problem

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