Problem-solving Skills – bsceu1005 (0 credits)
One of the essential constants in business is that problems arise that need to be solved. This course helps prepare students with the tools to solve problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Knowing how to work in groups to solve problems will enhance the student's effectiveness and value to an organization. This course will show students the fundamentals of problem solving -- from defining a problem, to identifying solutions and then presenting to the key decision-makers in an organization. This course provides 0.6 continuing education units in one, 6-hour workshop.
This non-credit course is 2 weeks. To enroll, speak with an Enrollment Representative.
Starting to Solve and Identify the Problems
- Explain the problem-solving process
- Identify problem-solving tools and approaches
- Determine the real problem when presented with symptoms
- Describe investigative strategies for problem-solving
- Consider alternate solutions
- Advocate for the best solution to a given problem
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.
Continuing Education Units (CEUs) and Professional Development Units (PDUs) cannot be converted into academic credit. It is the student's responsibility to confirm whether or not CEUs/PDUs earned at University of Phoenix will be accepted by employers and/or applicable licensing agencies.