bsceu1040 | Professional Development

Managing Conflict

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In order to manage conflict, it is helpful to both understand how individuals react in conflict situations and identify what they can do to reduce conflict. This course will provide students with tools and assist you in understanding and implementing strategies that will help you manage conflict effectively. This course provides 0.4 continuing education units in one, 4-hour workshop.

This non-credit course is 1 week To enroll, speak with an Enrollment Representative.

Course details:

Credits: 0
Duration: 1 week

topic title goes here

    Managing Conflic

    • Identify reactions and attitudes toward conflict
    • Determine measures to avoid conflict escalation
    • Identify active listening and effective communication skills
    • Identify effective responses to negative tactics
    • Describe how to implement a solution to a conflict situation
    • Determine the source and best solution to resolve conflict
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.