bshs375 | undergraduate

Information Systems And Technology In Human Services

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This course provides the foundation for appropriate integration and use of information management systems crucial to the delivery of human services. Skills developed include methods of obtaining, organizing, analyzing, evaluating, maintaining, and disseminating information. Domains addressed in the course involve the application of confidentiality guidelines and the appropriate use of client data, utilizing technology to assist in conducting needs assessments and basic program evaluation, and accessing research literature for advocacy and education initiatives. Basic computer skills such as word processing and the use of spreadsheets for maintaining a database are addressed along with a survey of assistive technology available for a range of special needs populations.



This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

topic title goes here

    Assistive Technology for Special Needs Populations

    • Assess the challenges of implementing assistive technology for special needs populations.
    • Identify assistive technology available to special needs populations.

    • Describe healthcare educational resources available to special needs populations.

    Security, Privacy, Legal, and Ethical Concerns in Technology

    • Explain the protection protocols of client data.

    • Determine the appropriate use of data, consent, and authorization in human services.

    • Identify ways to monitor and prevent fraud and misappropriation of services.

    • Analyze security breaches and the impact on confidentiality and services.

    Information Technology in Human Services

    • Outline health information technology advancements over the last decade.

    • Identify possible usage of information technology in human service delivery.

    • Describe the benefits and limitations of using technology as a tool in human service delivery.

    • Examine solutions or options that can be employed when technology fails.

    The Use of Administrative Applications in Human Services Delivery

    • Evaluate software applications human service workers can use to improve service delivery.

    • Identify the benefits of accessing centralized electronic client records and human service resources.

    • Identify challenges organizations may encounter when implementing administrative applications in the delivery of human services.

    • Identify the benefits of having access to public health information.

    Linking Clients to Technology

    • Describe technologies used to increase client accessibility to services.

    • Identify the benefits of advanced technology available to clients, such as biometric, digital alerts, smart cards, and microchips.

    • Identify uses of information technology to connect clients to online resources.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.