Students will learn about the history and current status of the human services delivery system and the mental health services system. Appropriate protocols for assessing strategies will be examined and explored. Students will explore the skills, techniques, and uses of crisis intervention.
Examine the rationale for the integration and coordination of services.
Analyze the systems for the coordination of mental health service delivery.
Mental Health Service Design, Delivery, and Evaluation
Review the elements of community needs assessments.
Examine the strategies of mental health services delivery.
Appraise the components of the evaluation of services.
The Concept of "Self Help" Supports as Part of Mental Health Services
Understand the role of self help and mutual help groups in the delivery of mental health services.
The Crisis Intervention Process
Explore the definition, characteristics, theories, and models of crisis intervention.
Analyze the basic skills of effective crisis intervention.
Study specific crisis intervention situations.
Explore the definition, characteristics, theories, and models of crisis intervention.
Examine techniques of crisis intervention case management.
Study specific crisis intervention situations.
Discuss future trends in the field of crisis intervention.
The Human Services Delivery System within the Context of a General Systems Theory
Explore the position of human service delivery within American society.
Examine the current status of the human services delivery system using general system theory.
The Mental Health Services System
Describe the historical revolutions within the mental health services delivery system.
Investigate the community mental health movement.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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