bshs335 | undergraduate

Ethics And Values For Human Service Professionals

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In this course students will become familiar with ethical standards for human service workers as outlined by the National Organization for Human Services (NOHS). An emphasis is placed on understanding concepts of least intrusive intervention, least restrictive environment, facilitating client self-determination, appropriate professional boundary maintenance, and employing interdisciplinary team approaches to problem-solving. Students will demonstrate understanding of requirements for client confidentiality, electronic record keeping, and portability of client information. (3 credits). Prerequisites: BSHS/305, BSHS/325; COMM/215 or equivalent, MTH/209 or equivalent.



This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

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    Counselor/Client Boundaries, Professional Training, and Competence

    • Explain the inclusion of multiple and social relationships in ethical codes.
    • Evaluate various sources of continuing professional education. 
    • Analyze the importance of professional competence in the provision of human services.
    • Describe purpose of boundaries.

    Ethical Issues involving Couples and Family Therapy, Group Work, and Community Work

    • Examine the AAMFT Code of Ethics.

    • Define ethical issues that arise when working with couples and families, groups, and community work.
    • Identify ethical issues that arise when working with couples and families, groups, and community work.

    Issues in Supervision and Consultation, and Theory to Practice

    • Explain the legal responsibilities of the supervisory relationship.

    • Compare the types of ethical issues that can occur in supervisory and consultant relationships.

    • Explore techniques and theories of counseling and explain their application in practice. 

    • Describe how counseling techniques are used in human services.

    • Describe the concept of Evidence-Based Practice.

    Ethics and the Client/Counselor Relationship

    • Explain the counselor’s role in the facilitation of client self-determination, least intrusive intervention and least restrictive environment.

    • Describe informed consent.

    • Describe the client’s right to confidentiality.

    • Explain how “duty to warn” and “duty to protect” create a dilemma between ethics and law.

    • Explain the importance of maintaining accurate and complete client records.

    • Recognize the connection between multicultural competence and ethical behavior.

    Introduction to Human Services Ethics

    • Define the role of ethics in the human services profession.

    • Compare codes of ethics and standards of practice of major human service organizations.

    • Compare decision making models.

    • Explain how ethical dilemmas occur when personal values interact with professional standards.

    • Apply decision making models.

    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.