bshs445 | undergraduate

Survey Of Crisis And Mental Health Issues And Interventions

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In this course, students explore the relationship between mental health and human service delivery systems in the United States, as well as global initiatives for improving the international service-base. Students will learn to define and describe the nature and process of crisis and the impact of trauma-causing events on the mental health of diverse clients. Students will compare and contrast the range of service delivery modalities and networks, including the operation of emergency management systems, and will demonstrate understanding of roles and skills needed when services are provided in emergency and crisis situations. The course facilitates development of skills necessary for assessing and managing suicide risk. Students will complete Module 15 of the MHF training.



This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

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    Personal Crisis

    • Determine appropriate intervention strategies for individuals dealing with crises.

    • Apply strategies to promote change.

    • Examine crisis counseling intervention components.

    • Describe the consequences of ignoring personal crisis.

    Compassion Fatigue and Disaster Response

    • Identify the global initiatives for improving international crisis intervention services.
    • Differentiate between burnout and compassion fatigue.

    • Examine alternate approaches to the delivery of mental health services.

    Introduction to Crisis Intervention

    • Explain the process of crisis and its influence on mental health.

    • Describe the evolution of crisis intervention services.

    • Analyze the different crisis intervention theories and models.

    • Examine the implications of multicultural awareness in crisis interventions.

    Crisis Assessment and Intervention

    • Analyze models associated with crisis intervention.

    • Apply the tasks in the hybrid model of crisis intervention.

    • Demonstrate the use of the ABCs of assessing in crisis intervention.

    • Describe the characteristics of a good listener in relation to crisis situations.

    Crisis in the Community

    • Analyze the implications of myths regarding suicidal clients.
    • Explain assessment strategies for suicide risk.

    • Describe the stages of crisis intervention in an inpatient mental health setting.

    • Examine the implications of school-based interventions.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

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    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.