bshs462 | undergraduate
Building Community In Organizations
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Achieving and Maintaining Organizational Excellence
- Describe the five disciplines of a Learning Organization.
- Formulate a Force Field Analysis and self-assessment for achieving and maintaining individual excellence.
Managing Human Service Organizations
- Identify the vision and mission of national, state, or local human service organizations.
- Describe strategies for staffing, promoting diversity, and governing an organization.
- Determine the environmental trends and stakeholders that influence an organization.
- Explain the importance of community collaborations, marketing, and a board of directors in human service organizations.
Organizational Theory and Design for Human Service Organizations
- Identify the key components of organizational structure.
- Identify the importance of culture and the value of building community in organizations.
- Relate classical theories to human relations models.
Developing and Managing Human Resources
- Identify the causes and prevention of staff burnout.
- Identify leadership models and key elements of the supervisory process.
- Recognize the challenges associated with supervising or being supervised.
- Describe key factors in job design, hiring, training, and performance appraisal.
Evaluating Human Service Programs
- Identify the issues and challenges of program evaluation.
- Describe how scope and purpose influence evaluation design.
- Develop process and outcome evaluations.
- Develop a budget for a human service program.
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