Students will learn about the history and current status of the human services delivery system and the mental health services system. Appropriate protocols for assessing strategies will be examined and explored. Students will explore the skills, techniques, and uses of crisis intervention.
Discuss future trends in the field of crisis intervention.
Study specific crisis intervention situations.
Examine techniques of crisis intervention case management.
Explore the definition, characteristics, theories, and models of crisis intervention.
Mental Health Service Design, Delivery, and Evaluation
Appraise the components of the evaluation of services.
Examine the strategies of mental health services delivery.
Review the elements of community needs assessments.
Coordination of Mental Health Services
Analyze the systems for the coordination of mental health service delivery.
Examine the rationale for the integration and coordination of services.
The Concept of "Self Help" Supports as Part of Mental Health Services
Understand the role of self help and mutual help groups in the delivery of mental health services.
The Mental Health Services System
Investigate the community mental health movement.
Describe the historical revolutions within the mental health services delivery system.
The Human Services Delivery System within the Context of a General Systems Theory
Examine the current status of the human services delivery system using general system theory.
Explore the position of human service delivery within American society.
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While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.