ccceu1020 | undergraduate

Building Customer Rapport

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Do you work extensively with customers? Would you like to strengthen your relationships with them and improve your organization’s bottom line? This course helps you develop the skills and strategies you need to build rapport with your customers.  You learn how to ask a customer the right questions, make recommendations to satisfy the customer’s concerns, and show genuine appreciation for the customer’s business.

This undergraduate-level course is 1 week To enroll, speak with an Enrollment Representative.

Course details:

Credits: 0
Continuing education units: XX
Professional development units: XX
Duration: 1 week

topic title goes here

    Building Customer Rapport

    • Implement techniques to build rapport with customers.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.