http://www.phoenix.edu
Building Customer Rapport –
ccceu1020
(0 credits)
Do you work extensively with customers? Would you like to strengthen your relationships with them and improve your organization’s bottom line? This course helps you develop the skills and strategies you need to build rapport with your customers. You learn how to ask a customer the right questions, make recommendations to satisfy the customer’s concerns, and show genuine appreciation for the customer’s business.
This undergraduate-level course is 1
week.
To enroll, speak with an Enrollment Advisor.
-
Building Customer Rapport
- Implement techniques to build rapport with customers.
- The University of Phoenix reserves the right to modify courses.
- While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
- Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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Learn more today
Find out how we can help you meet your goals. Not all courses are available to residents of all states. Ask your Enrollment Advisor for details.
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