Personal Computer Os Support –


(3 credits)

This course is an introduction to the fundamentals of personal computer operating systems for computer software configuration, file management, performance monitoring, optimization, maintenance, recovery, and security.
This undergraduate-level course is 5 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Introducing Operating Systems

  • Identify components and functions of operating systems.
  • Compare operating systems to other software.
  • Describe factors that lead to upgrades in operating systems.
  • Compare versions of the Windows operating system.

Installing and Supporting Operating Systems

  • Describe how to install Windows operating systems.
  • Identify areas of concern when installing and maintaining operating systems.
  • Explain how operating systems are supported.

Troubleshooting, Maintaining, and Upgrading Operating Systems

  • Describe troubleshooting techniques for operating system-related problems.
  • Compare the process of upgrading an operating system to an original installation.
  • Describe maintenance issues for operating systems.

The Networking of Operating Systems

  • Explain how networking functions in operating systems.
  • Explain the key networking concepts that affect operating systems.
  • Describe common networking problems.

The Security of Operating Systems

  • Describe the security features of modern Windows® operating systems.
  • Describe steps to secure modern operating systems.
  • Explain the factors that contribute to an operating system’s security.

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