Managing Criminal Justice Personnel – cja473 (3 credits)

This course is a survey of important personnel issues inherent to organizations and, especially, to criminal justice organizations. Problems, procedures and solutions to common personnel issues will be explored.

This undergraduate-level course is 5 weeks. This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Organizational Effectiveness

  • Explore the differences between bureaucratic and agile organizations.
  • Review several methods for exerting control in an organizational setting.
  • Identify the elements of managing by objective (MBO).
  • Define Organizational Effectiveness.
  • Apply theories of Organizational Effectiveness to the management of criminal justice personnel.

Occupational Socialization

  • Examine strategies for socialization.
  • Define occupational socialization.
  • Define organizational culture.
  • Identify the socialization process - stages and models of influence.
  • Discuss problems in the socialization process.
  • Identify socialization issues in police and correctional agencies and in community expectations.

Personnel Supervision and Evaluation

  • Apply guidelines for supervision and evaluation to managing criminal justice personnel.
  • Review types of problem employees.
  • Consider various disciplinary actions.
  • Define models of employee supervision.
  • Differentiate between problem employees and problem situations.


  • Explain the nature and importance of human values in the workplace.
  • Describe how people acquire and change values.
  • Identify your core values.
  • Explain what values do for and to us.

Motivation and Empowerment

  • Define motivation and empowerment and understand the similarities and differences between the two.
  • Apply theories of motivation to managing criminal justice personnel.
  • Define the components of empowerment.
  • Analyze the implications of empowerment and delegation in a criminal justice organization.
  • Analyze the role of trust in personnel issues.

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