This graduate-level course is 6 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.
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After-Action Review of a Critical Incident Response
- Discuss the chaos factor involved with major incidents.
- Describe how the results of an after-action review are implemented to improve future critical incident management.
- Evaluate the effectiveness of the command structure, communication, resource deployment, and logistics.
Critical Incident Response Execution
- Explore differences in response for alternate scenarios.
- Execute a simulated response to a defined critical incident scenario.
- Develop necessary adaptation in the response based on changes in the critical incident during execution.
Defining a Critical Incident
- Describe the different types of critical incidents (such as accidents, crimes in progress, natural disasters, and terrorist acts).
- Analyze and critique the positive and negative outcomes of critical incident responses.
- Identify and describe the objectives and benefits of a coordinated critical incident response.
- Review examples of critical incidents.
Planning and Preparedness
- Identify specific personnel for each role and provide scenario-based training.
- Prepare action and operational plans for response to a critical incident.
- Create an incident command structure.
- Define the types of inter-agency agreements that should be put into place (such as Memorandums of Understanding and Joint Powers of Agreement) in order to facilitate cooperation.
- Evaluate resources and logistical readiness for plan execution.
- Measure staff readiness for critical incident response.
- Assess training adequacy to ensure staff readiness
- Identify and carry out necessary maintenance and improvements to ensure logistical efficacy.
Critical Incident Prevention
- Identify resources available from the public (local, state, and federal government) and private sectors.
- Identify best practices for the prevention of critical incidents.
- Prioritize incidents according to the ability to control them.
- Categorize critical incidents in terms of probable occurrence.
- Assess types of situations and determine a response, with appropriate resources.
- Review the application of risk assessment techniques to the prevention of critical incidents.
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