Program Development And Evaluation –

cja595

(3 credits)

This course prepares the student to identify operational goals and to design programs with associated policies and procedures required for the successful achievement of performance objectives.

This graduate-level course is 6 weeks. To enroll, speak with an Enrollment Advisor.

Topics and Objectives

Problem Identification and Needs Assessment
- Identify methods for collecting and analyzing data.
- Conduct cause and effect analyses.
- Apply concepts of participatory management to involve key personnel in identifying problems and organizational needs.
- Compare subjective and objective information criteria when determining the magnitude of a given problem and the resulting human and fiscal impact.
Program Conceptualization and Design
- Identify data to be collected for problem identification.
- Design program elements to address causal factors.
- Determine resources needed to implement program design.
- Identify methods for receiving and acting upon concerns and complaints.
- Prepare a program mission statement and supporting principles, as well as program justifications needed for administrative approval.
- Analyze the design, organization, and prioritization of proposed program elements and objectives necessary for the achievement of specified outcomes pertaining to program mission statement and supporting principles.
- Evaluate the organization and effective utilization of teams necessary to promote diversity in perspectives.
Program Development and Implementation
- Analyze the written policies, procedures, and job descriptions necessary for implementing and conducting a specified program.
- Evaluate the implementation plan and timeframe needed for a given program and determine the education and experience requirements necessary for key positions.
- Identify training requirements, materials, and assignments needed for key personnel.
- Identify sources of funding and budget support and evaluate the necessary process to solicit, review, and respond to feedback for the program.
Program Evaluation Design
- Assess development criteria and processes for program evaluation.
- Develop data collection methods.
- Determine the system for sampling.
- Distinguish between process and outcome evaluation.
- Compare process and outcome evaluations to explain the significance of internal and external program evaluations.
- Prepare a comprehensive program evaluation plan.
Conducting the Program Evaluation
- Analyze data using qualitative and quantitative methods in accordance with the program evaluation plan.
- Evaluate ethical issues that impact the practice of program evaluation, the relationship between ethical practices, methods of data collection and analysis, and reporting on program evaluation.
- Describe the preparation and presentation of evaluation results.
- Assess the relevance of feedback from stakeholders in response to evaluation reports.
Program Maintenance and Change Process
- Evaluate the importance of effective communication during program development maintenance and changes.
- Assess the repetition process necessary for needs assessment and program development changes.
- Describe the significance and value of a system whereby stakeholders can submit regular concerns or recommendations regarding program maintenance.
- Explain quality control criteria and effective monitoring strategies used to evaluate all aspects of personnel performance and program operations.

The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

Program Development And Evaluation –

cja595

Problem Identification and Needs Assessment

Program Conceptualization and Design

Program Development and Implementation

Program Evaluation Design

Conducting the Program Evaluation

Program Maintenance and Change Process

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