cja304 | undergraduate
This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.
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Communication With Diverse Groups and Special Situations
- Analyze the effect of the Americans with Disabilities Act of 1990 on communication within the criminal justice system.
- Identify techniques for addressing the challenge of language barriers within the criminal justice system.
- Analyze communication dynamics occurring within incidents, emergencies, and conflict situations.
- Determine effective methods of communication for diverse groups.
The Communication Process
- Describe the process and components of communication.
- Describe the flow of communication in criminal justice organizations.
- Identify how to overcome barriers to effective communication.
- Explain the role of types of listening in oral communication.
- Describe the components of verbal and nonverbal communication in criminal justice settings.
Speaking and Writing in the Criminal Justice System
- Identify the guidelines for effective presentations.
- Identify the guidelines for effective speaking.
- Identify the parameters of persuasive writing.
- Identify the guidelines for fact-based report writing.
- Apply effective writing principles to various types of criminal justice communication.
Interviewing and Interrogation
- Differentiate between interviews and interrogations.
- Identify effective techniques for interviewing.
- Describe the legal requirements necessary to acquire admissible statements.
- Explain how technology has affected communication within the different areas of the criminal justice system.
- Describe ways to use new technological communication methods within criminal justice settings.
- Compare purposes of specialized databases in criminal justice.
Please ask about these special rates:
Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.
Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.
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