This course provides an overview of the critical incident management process, covering a variety of events that impact justice and security organization. This course will discuss planning, prevention, response, and post-incident management, as well as inter-agency coordination.
After-Action Review of a Critical Incident Response
Describe how the results of an after-action review are implemented to improve future critical incident management.
Discuss the chaos factor involved with major incidents.
Evaluate the effectiveness of the command structure, communication, resource deployment, and logistics.
Critical Incident Response Execution
Develop necessary adaptation in the response based on changes in the critical incident during execution.
Explore differences in response for alternate scenarios.
Execute a simulated response to a defined critical incident scenario.
Identify and carry out necessary maintenance and improvements to ensure logistical efficacy.
Assess training adequacy to ensure staff readiness
Measure staff readiness for critical incident response.
Evaluate resources and logistical readiness for plan execution.
Planning and Preparedness
Identify specific personnel for each role and provide scenario-based training.
Create an incident command structure.
Prepare action and operational plans for response to a critical incident.
Define the types of inter-agency agreements that should be put into place (such as Memorandums of Understanding and Joint Powers of Agreement) in order to facilitate cooperation.
Critical Incident Prevention
Review the application of risk assessment techniques to the prevention of critical incidents.
Assess types of situations and determine a response, with appropriate resources.
Categorize critical incidents in terms of probable occurrence.
Prioritize incidents according to the ability to control them.
Identify best practices for the prevention of critical incidents.
Identify resources available from the public (local, state, and federal government) and private sectors.
Defining a Critical Incident
Analyze and critique the positive and negative outcomes of critical incident responses.
Review examples of critical incidents.
Identify and describe the objectives and benefits of a coordinated critical incident response.
Describe the different types of critical incidents (such as accidents, crimes in progress, natural disasters, and terrorist acts).
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Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.