cja560 | Graduate

Critical Incident Management

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This course provides an overview of the critical incident management process, covering a variety of events that impact justice and security organization. This course will discuss planning, prevention, response, and post-incident management, as well as inter-agency coordination.

This graduate-level course is 6 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Duration: 6 weeks

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    After-Action Review of a Critical Incident Response

    • Discuss the chaos factor involved with major incidents.
    • Describe how the results of an after-action review are implemented to improve future critical incident management.
    • Evaluate the effectiveness of the command structure, communication, resource deployment, and logistics.

    Critical Incident Response Execution

    • Explore differences in response for alternate scenarios.
    • Execute a simulated response to a defined critical incident scenario.
    • Develop necessary adaptation in the response based on changes in the critical incident during execution.

    Defining a Critical Incident

    • Describe the different types of critical incidents (such as accidents, crimes in progress, natural disasters, and terrorist acts).
    • Analyze and critique the positive and negative outcomes of critical incident responses.
    • Identify and describe the objectives and benefits of a coordinated critical incident response.
    • Review examples of critical incidents.

    Planning and Preparedness

    • Identify specific personnel for each role and provide scenario-based training.
    • Prepare action and operational plans for response to a critical incident.
    • Create an incident command structure.
    • Define the types of inter-agency agreements that should be put into place (such as Memorandums of Understanding and Joint Powers of Agreement) in order to facilitate cooperation.

    Response Readiness

    • Evaluate resources and logistical readiness for plan execution.
    • Measure staff readiness for critical incident response.
    • Assess training adequacy to ensure staff readiness
    • Identify and carry out necessary maintenance and improvements to ensure logistical efficacy.

    Critical Incident Prevention

    • Identify resources available from the public (local, state, and federal government) and private sectors.
    • Identify best practices for the prevention of critical incidents.
    • Prioritize incidents according to the ability to control them.
    • Categorize critical incidents in terms of probable occurrence.
    • Assess types of situations and determine a response, with appropriate resources.
    • Review the application of risk assessment techniques to the prevention of critical incidents.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.