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Critical Incident Management –
cja560
(3 credits)
This course provides an overview of the critical incident management process, covering a variety of events that impact justice and security organization. This course will discuss planning, prevention, response, and post-incident management, as well as inter-agency coordination.
This graduate-level course is 6
weeks.
To enroll, speak with an Enrollment Advisor.
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After-Action Review of a Critical Incident Response
- Describe how the results of an after-action review are implemented to improve future critical incident management.
- Discuss the chaos factor involved with major incidents.
- Evaluate the effectiveness of the command structure, communication, resource deployment, and logistics.
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Critical Incident Response Execution
- Develop necessary adaptation in the response based on changes in the critical incident during execution.
- Explore differences in response for alternate scenarios.
- Execute a simulated response to a defined critical incident scenario.
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Response Readiness
- Identify and carry out necessary maintenance and improvements to ensure logistical efficacy.
- Assess training adequacy to ensure staff readiness
- Measure staff readiness for critical incident response.
- Evaluate resources and logistical readiness for plan execution.
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Planning and Preparedness
- Identify specific personnel for each role and provide scenario-based training.
- Create an incident command structure.
- Prepare action and operational plans for response to a critical incident.
- Define the types of inter-agency agreements that should be put into place (such as Memorandums of Understanding and Joint Powers of Agreement) in order to facilitate cooperation.
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Critical Incident Prevention
- Review the application of risk assessment techniques to the prevention of critical incidents.
- Assess types of situations and determine a response, with appropriate resources.
- Categorize critical incidents in terms of probable occurrence.
- Prioritize incidents according to the ability to control them.
- Identify best practices for the prevention of critical incidents.
- Identify resources available from the public (local, state, and federal government) and private sectors.
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Defining a Critical Incident
- Analyze and critique the positive and negative outcomes of critical incident responses.
- Review examples of critical incidents.
- Identify and describe the objectives and benefits of a coordinated critical incident response.
- Describe the different types of critical incidents (such as accidents, crimes in progress, natural disasters, and terrorist acts).
- The University of Phoenix reserves the right to modify courses.
- While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
- Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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