This course focuses on identifying and resolving conflict. Participants learn about conflict management strategies. Conflicts are examined for alternative resolutions.
Describe how conflict styles influence conflict resolution.
Identify types of conflicts.
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Continuing Education Units (CEUs) and Professional Development Units (PDUs) cannot be converted into academic credit. It is the student's responsibility to confirm whether or not CEUs/PDUs earned at University of Phoenix will be accepted by employers and/or applicable licensing agencies.