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Training and Support
- Describe post-implementation support plan activities.
- Define the training plan.
Post Implementation Support
- Define the four types of maintenance tasks, as well as the roles and responsibilities (corrective, adaptive, perfective, preventive).
- Develop a plan for future system enhancements (patches, updates).
- List opportunities to maintain current knowledge of systems design, integration, and testing.
- 5.4 Explain Business Continuity Plan, Disaster Recovery Plan, and Security Policy.
Preparing for Implementation
- Define roles of key implementation personnel and list key responsibilities of each role.
- Identify key elements of the change control process.
- Define tasks in the implementation plan.
Strategies for Implementation
- Explain how a business case can affect strategies for implementation of software.
- List benefits and challenges of out-sourcing versus in-house.
- Identify issues with managing IS infrastructure.
- Define key elements of a project communication plan.
Testing and Quality Assurance (QA)
- Describe testing procedures of a computer application information system.
- Identify key elements of the testing environment.
- Explain load, performance, and regression testing methods.
- Describe data conversion and system changeover.
Please ask about these special rates:
Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.
Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.
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