Application Implementation – cmgt445 (3 credits)

This course will cover the process and issues associated with the implementation of a computer application information system. Topics will include the processes associated with sponsor and stakeholder approvals, end user training, technical staff training, conversion from existing application(s), and integration into the information system production environment. This course will also examine the use of development and testing environments and the testing procedures related to the implementation of a computer application information system.

This undergraduate-level course is 5 weeks. This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Preparing for Implementation

  • Define roles of key implementation personnel and list key responsibilities of each role.
  • Identify key elements of the change control process.
  • Define tasks in the implementation plan.

Strategies for Implementation

  • Explain how a business case can affect strategies for implementation of software.
  • List benefits and challenges of out-sourcing versus in-house.
  • Identify issues with managing IS infrastructure.
  • Define key elements of a project communication plan.

Testing and Quality Assurance (QA)

  • Describe testing procedures of a computer application information system.
  • Identify key elements of the testing environment.
  • Explain load, performance, and regression testing methods.
  • Describe data conversion and system changeover.

Training and Support

  • Define the training plan.
  • Describe post-implementation support plan activities.

Post Implementation Support

  • Define the four types of maintenance tasks, as well as the roles and responsibilities (corrective, adaptive, perfective, preventive).
  • Develop a plan for future system enhancements (patches, updates).
  • List opportunities to maintain current knowledge of systems design, integration, and testing.
  • 5.4 Explain Business Continuity Plan, Disaster Recovery Plan, and Security Policy.

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