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Verbal, Nonverbal, and Interpersonal Communication
- Identify interview techniques.
- Distinguish between verbal and nonverbal messages.
- Recognize types of interpersonal communication.
- Identify conflict management stages.
Small Group and Team Communications
- Identify elements of group dynamics.
- Identify group development phases.
- Identify problem-solving steps.
- Recognize characteristics of effective teams.
Mass Communication and Presentations
- Explain how mass communication influences society.
- Identify presentation techniques.
- Distinguish between informative and persuasive presentations.
Special Issues and Research Methods in Communication
- Explain how diversity affects communication.
- Identify communication technologies.
- Recognize the role of ethics in communication.
- Identify research methods used in communication.
Overview of Communication
- Identify historical developments in communications.
- Identify communication models.
- Explain how communication affects self-concept.
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