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COM100 Introduction to Communication

Course Description

This course is an introduction to the field of communication with emphasis on the history of communication study, concepts important to all areas of communication, the contexts in which communication occurs, and the issues that must be faced by students of communication. The course serves as an introduction to the strands of communication: interpersonal, small groups and teams, mass communication, organizational, intercultural, and rhetoric.

Topics and Objectives

Overview of Communication

  • Identify historical developments in communications.
  • Identify communication models.
  • Explain how communication affects self-concept.

Verbal, Nonverbal, and Interpersonal Communication

  • Recognize types of interpersonal communication.
  • Distinguish between verbal and nonverbal messages.
  • Identify conflict management styles.
  • Identify interview techniques.

Small Group and Team Communications

  • Identify elements of group dynamics.
  • Identify phases of group development.
  • Recognize characteristics of effective teams.
  • Identify problem solving steps.

Mass Communication and Presentations

  • Explain how mass communication influences society.
  • Identify presentation techniques.
  • Distinguish between informative and persuasive presentations.

Special Issues in Communication

  • Explain how diversity affects communication.
  • Identify communication technologies.
  • Recognize the role of ethics in communication.

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