This course is an introduction to the field of communication with emphasis on the history of communication study, concepts important to all areas of communication, the contexts in which communication occurs, and the issues that must be faced by students of communication. The course serves as an introduction to the strands of communication: interpersonal, small groups and teams, mass communication, organizational, intercultural, and rhetoric.
Identify historical developments in communications.
Identify communication models.
Explain how communication affects self-concept.
Verbal, Nonverbal, and Interpersonal Communication
Distinguish between verbal and nonverbal messages.
Recognize types of interpersonal communication.
Identify conflict management stages.
Identify interview techniques.
Small Group and Team Communications
Identify elements of group dynamics.
Identify group development phases.
Recognize characteristics of effective teams.
Identify problem-solving steps.
Mass Communication and Presentations
Explain how mass communication influences society.
Identify presentation techniques.
Distinguish between informative and persuasive presentations.
Special Issues and Research Methods in Communication
Explain how diversity affects communication.
Identify communication technologies.
Recognize the role of ethics in communication.
Identify research methods used in communication.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.