Business Writing And Research For It Professional –


(3 credits)

This course focuses on research and writing skills essential for success in information technology (IT) professions. IT research types and resources are covered, as well as how research is used in IT professions. Skills include producing Microsoft® Visio diagrams; using visual elements; writing instruction and process; and writing surveys, reports, and proposals. Students are introduced to technical writing, including but not limited to general document types, layout, strategies, and techniques.
This undergraduate-level course is weeks. This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Advisor.

Writing Practice

  • Practice the prewriting, draft writing, and post writing steps of technical writing.
  • Demonstrate the positive and negative style elements of technical writing.
  • Adapt technical information to accommodate the audience's skill level.
  • Differentiate between individual and collaborative writing processes.

Visual Communications

  • Identify methods for presenting technical documentation.
  • Integrate effective visual elements into technical communication documents.
  • Assess the role of graphic design and visual elements in technical communication.

Research Tools and Analysis

  • Summarize data collected in the survey/questionnaire process.
  • Use research techniques in the technical writing process.

Professional and Technical Communications

  • Summarize the legal considerations of technical communication.
  • Identify the principles of ethics in technical communication.
  • Describe the role of a technical writer.

Producing Professional Papers

  • Organize a rough draft of a research project.
  • Explain the organization of a technical scientific paper.
  • Describe the purpose of journals and professional papers.

Instruction and Process

  • Use appropriate conventions of definitions in a technical document.
  • Apply effective design principles to instructions in technical documents.
  • Differentiate between instruction and process analysis.

Final Project

  • Utilize technical writing components in a research project.

Documenting Research

  • Apply APA referencing and formatting style to technical documents.
  • Describe the major style conventions for professional paper documentation.

Composing Reports and Proposals

  • Define how a proposal differs from a standard report.
  • Determine which reports are appropriate for each type of audience.
  • Compare and contrast the various reports used in technical communication.

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