Contemporary Business Communication –


(3 credits)

In this course, students apply the basic writing process'transitioning from fluency to clarity to correctness'as they create a variety of effective business communication for both internal and external audiences. Selected readings provide the foundation for discussions of the purpose, audience, structure, tone, and content of business writing. Grammar exercises focus on sentence structure, punctuation, capitalization, and bias-free language.
This undergraduate-level course is weeks. This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Advisor.

The Relationship Between Reading and Writing

  • Discuss selected readings for purpose, audience, structure, and tone.
  • Determine methods for building rapport between the writer and reader of written communication.

Persuasive Messages

  • Write persuasive messages to meet specific business needs.
  • Identify characteristics of persuasive messages.

Job-Application Skills

  • Develop documents associated with a job search.
  • Determine a strategy for managing a job search.

Interpersonal Communication

  • Use grammar, mechanics, spelling, and punctuation appropriately.
  • Identify the purpose of available online writing resources.
  • Determine appropriate purpose, audience, tone, and content for interpersonal communication.

Informative, Positive, and Negative Messages

  • Convey negative messages that communicate openly, honestly, and diplomatically.
  • Develop informative and positive messages for use in the workplace.
  • Use the writing process to create a variety of effective business communication.

Elements of Presentations

  • Identify ways to incorporate effective visual elements into business presentations.
  • Discuss options for presenting information in a business environment.

Business Presentations

  • Apply comprehensive presentation skills.

Business Communication

  • Identify appropriate purpose, audience, tone, and content for business communication.

Word Processing Skills

  • Compare basic style guidelines for formatting papers.
  • Develop fundamental word processing skills.

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