COM140P Contemporary Business Communication
Course Description
In this course, students apply the basic writing process—transitioning from fluency to clarity to correctness—as they create a variety of effective business communication for both internal and external audiences. Selected readings provide the foundation for discussions of the purpose, audience, structure, tone, and content of business writing. Grammar exercises focus on sentence structure, punctuation, capitalization, and bias-free language.
Topics and Objectives
The Relationship Between Reading and Writing
- Discuss selected readings for purpose, audience, structure, and tone.
- Determine methods for building rapport between the writer and reader of written communication.
Interpersonal Communication
- Determine appropriate purpose, audience, tone, and content for interpersonal communication.
- Identify the purpose of available online writing resources.
- Use grammar, mechanics, spelling, and punctuation appropriately.
Business Communication
- Identify appropriate purpose, audience, tone, and content for business communication.
Informative, Positive, and Negative Messages
- Use the writing process to create a variety of effective business communication.
- Develop informative and positive messages for use in the workplace.
- Convey negative messages that communicate openly, honestly, and diplomatically.
Persuasive Messages
- Identify characteristics of persuasive messages.
- Write persuasive messages to meet specific business needs.
Word Processing Skills
- Develop fundamental word processing skills.
- Compare basic style guidelines for formatting papers.
Elements of Presentations
- Discuss options for presenting information in a business environment.
- Identify ways to incorporate effective visual elements into business presentations.
Job-Application Skills
- Determine a strategy for managing a job search.
- Develop documents associated with a job search.
Business Presentations
- Apply comprehensive presentation skills.
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