Verbal Communication

• Identify listening barriers and their effects on interpersonal communication.
• Determine appropriate listening strategies for interpersonal interaction.
• Identify word barriers and their effects on interpersonal communication.
• Determine appropriate word use for interpersonal communication situations.

Diversity and Nonverbal Communication

• Identify cultural barriers and their effects on interpersonal communication.
• Determine appropriate intercultural communication strategies.
• Explain the effect of nonverbal communication codes on interpersonal communication.
• Determine appropriate nonverbal communication strategies for interpersonal communication.

Self and Perception

• Explain how interpersonal perceptions are formed.
• Identify barriers to accurate interpersonal perception.
• Determine appropriate strategies for improving interpersonal perception and self-esteem.

Relationships

• Explain the importance of attraction and power in interpersonal relationships.
• Explain how interpersonal relationships develop.
• Create a strategy for maintaining interpersonal relationships.

Conflict Management

• Determine appropriate conflict management skills for specific interpersonal relationship challenges.
• Create a plan to manage interpersonal relationship challenges.
• Compare conflict management styles.