This course presents the knowledge, skills and understanding necessary for people to communicate effectively in a variety of personal, social, and professional situations. The course approaches communication as a holistic, culture-laden experience that is non-verbal as well as verbal. Interpersonal communication is examined as a process that is inextricably involved with personal identity, human relationships, and power dynamics.
Conflict, Power, and Influence in Interpersonal Communication
Recognize the elements of power and influence.
Use strategies to manage conflict.
Identify the principles of interpersonal conflict.
Identify types of interpersonal relationships.
Analyze relationships based on relationship theories.
Identify the stages of interpersonal relationships.
Analyze the elements and principles of conversation.
Communicate verbal and nonverbal emotions appropriately.
Identify the channels of nonverbal communication.
Create effective verbal messages.
Culture, Gender, and Listening in Interpersonal Communication
Identify the styles of effective listening.
Recognize how culture and gender influence listening.
Compare interpersonal communication among cultures.
Fundamentals of Interpersonal Communication
Identify the stages of perception in interpersonal communication.
Analyze interpersonal communication principles.
Identify the elements of interpersonal communication.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.