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COM320 Interpersonal Communication

Course Description

This course presents the knowledge, skills and understanding necessary for people to communicate effectively in a variety of personal, social, and professional situations. The course approaches communication as a holistic, culture-laden experience that is non-verbal as well as verbal. Interpersonal communication is examined as a process that is inextricably involved with personal identity, human relationships, and power dynamics.

Topics and Objectives

Principles of Interpersonal Communication

  • Analyze interpersonal communication principles.
  • Explain interpersonal communication ethics.
  • Evaluate perception in interpersonal communication.

Culture, Identity and Emotion in Interpersonal Communication

  • Summarize dimensions of culture.
  • Illustrate challenges of intercultural communication.
  • Explain models of emotion.
  • Assess emotion in interpersonal communication.

Verbal and Non-Verbal Interpersonal Communication

  • Evaluate effective listening.
  • Analyze positive, negative, and ambiguous verbal codes.
  • Illustrate principles of nonverbal communication.
  • Evaluate nonverbal communication codes.

Interpersonal Communication and Power, Conflict, and Close Relationships

  • Examine the models and principles of self disclosure.
  • Assess perceptions of power and its effect on interpersonal communication.
  • Explain models of conflict.
  • Evaluate strategies for effective communication in close relationships.

Technology and Interpersonal Communication

  • Explain the characteristics of technology.
  • Examine relationships online.
  • Identify strategies for improving online communications.

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