Interpersonal Communication –

com320

(3 credits)

This course presents the knowledge, skills and understanding necessary for people to communicate effectively in a variety of personal, social, and professional situations. The course approaches communication as a holistic, culture-laden experience that is non-verbal as well as verbal. Interpersonal communication is examined as a process that is inextricably involved with personal identity, human relationships, and power dynamics.
This undergraduate-level course is 5 weeks. This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Advisor.

Fundamentals of Interpersonal Communication

  • Identify the elements of interpersonal communication.
  • Analyze interpersonal communication principles.
  • Identify the stages of perception in interpersonal communication.

Culture, Gender, and Listening in Interpersonal Communication

  • Compare interpersonal communication among cultures.
  • Recognize how culture and gender influence listening.
  • Identify the styles of effective listening.

Interpersonal Messages

  • Create effective verbal messages.
  • Identify the channels of nonverbal communication.
  • Communicate verbal and nonverbal emotions appropriately.
  • Analyze the elements and principles of conversation.

Interpersonal Relationships

  • Identify the stages of interpersonal relationships.
  • Analyze relationships based on relationship theories.
  • Identify types of interpersonal relationships.

Conflict, Power, and Influence in Interpersonal Communication

  • Identify the principles of interpersonal conflict.
  • Use strategies to manage conflict.
  • Recognize the elements of power and influence.

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