Principles and Practices of Communication in Groups and Teams

• Analyze goals of groups and teams and the communication involved.
• Explain theories of group and team communication.
• Summarize the nature of virtual groups and teams.

Establishing group and team communication functions

• Explain the formation of groups and teams.
• Illustrate interpersonal needs.
• Summarize variables in group and team dynamics.
• Evaluate roles, norms, and status.

Managing communication in groups and teams

• Explain supportive and defensive communication climates.
• Analyze confirmation, disconfirmation, and maintaining cohesiveness.
• Evaluate the role of listening in small groups and teams.
• Assess verbal and nonverbal dynamics.

Maximizing Communicative Competency in Groups and Teams

• Critique conflict management and conflict avoidance.
• Assess communication strategies for cooperation and collaboration.
• Evaluate making decisions and solving problems.

Leading Team Communication

• Analyze the role of communication in leadership.
• Explain task leadership.
• Summarize process leadership.
• Evaluate leadership in groups and teams.