com330 | undergraduate

Small Groups And Team Communication

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This course explores the dynamics of group communication and effective team work. Both social and workplace scenarios will be examined. Analytical techniques will be included to provide effective strategies for communication in these contexts.

This undergraduate-level course is 5 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Duration: 5 weeks

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    Principles and Practices of Communication in Groups and Teams

    • Identify research methods applied in small group and team communication.
    • Explain theories of group and team communication.
    • Summarize the nature of virtual groups and teams.

    Establishing Group and Team Communication Functions

    • Explain the formation of groups and teams.
    • Demonstrate interpersonal needs.
    • Summarize variables in group and team dynamics.
    • Evaluate roles, norms, and status.

    Managing Communication in Groups and Teams

    • Explain supportive and defensive communication climates.
    • Analyze confirmation, disconfirmation, and maintaining cohesiveness.
    • Evaluate the role of listening in small groups and teams.
    • Assess verbal and nonverbal dynamics.

    Maximizing Communicative Competency in Groups and Teams

    • Differentiate between conflict management and conflict avoidance.
    • Assess communication strategies for cooperation and collaboration.
    • Evaluate the role of ethics in the decision-making and problem-solving processes.

    Leading Team Communication

    • Explain task leadership.
    • Summarize process leadership.
    • Evaluate leadership in groups and teams.
    • Analyze the role of communication in leadership.
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    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.