This course explores the dynamics of group communication and effective team work. Both social and workplace scenarios will be examined. Analytical techniques will be included to provide effective strategies for communication in these contexts.
Maximizing Communicative Competency in Groups and Teams
Evaluate the role of ethics in the decision-making and problem-solving processes.
Assess communication strategies for cooperation and collaboration.
Differentiate between conflict management and conflict avoidance.
Managing Communication in Groups and Teams
Assess verbal and nonverbal dynamics.
Evaluate the role of listening in small groups and teams.
Analyze confirmation, disconfirmation, and maintaining cohesiveness.
Explain supportive and defensive communication climates.
Establishing Group and Team Communication Functions
Evaluate roles, norms, and status.
Summarize variables in group and team dynamics.
Demonstrate interpersonal needs.
Explain the formation of groups and teams.
Principles and Practices of Communication in Groups and Teams
Summarize the nature of virtual groups and teams.
Identify research methods applied in small group and team communication.
Explain theories of group and team communication.
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While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.