The purpose of this course is to assist students to understand and apply the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding of why and how cultural issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to intercultural settings.
Summarize the importance of mastering intercultural competence.
Explain the concept of culture and the role communication plays.
Compare and contrast intra- and intercultural communication.
Assess approaches to establishing intercultural communication competence.
Cultural Differences in Communication
Explain the concept and various types of cultural patterns.
Summarize the positions of key intercultural communication theorists.
Evaluate the differences between cultural identity and cultural bias.
Coding Intercultural Communication
Identify the importance of verbal expression in culture and communication.
Explain the importance of nonverbal behavior in culture and communication.
Assess the impact of verbal and nonverbal communication upon specific types of intercultural communication.
Communicating in Intercultural Relationships
Identify the roles of cultural variations in intercultural and interpersonal relationships.
Critique the concepts of "face," respect, and personal dignity in intercultural settings.
Evaluate strategies for improving interpersonal relationships as a part of intercultural competence.
Intercultural Communication in Applied Settings
Evaluate strategies for effective intercultural communication in tourism, global business, education, and health care settings.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.