http://www.phoenix.edu
Intercultural Communication –
com360
(3 credits)
The purpose of this course is to assist students to understand and apply the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding of why and how cultural issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to intercultural settings.
This undergraduate-level course is 5
weeks.
To enroll, speak with an Enrollment Advisor.
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Intercultural Communication in Applied Settings
- Evaluate strategies for effective intercultural communication in tourism, global business, education, and health care settings.
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Communicating in Intercultural Relationships
- Evaluate strategies for improving interpersonal relationships as a part of intercultural competence.
- Critique the concepts of "face," respect, and personal dignity in intercultural settings.
- Identify the roles of cultural variations in intercultural and interpersonal relationships.
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Coding Intercultural Communication
- Assess the impact of verbal and nonverbal communication upon specific types of intercultural communication.
- Explain the importance of nonverbal behavior in culture and communication.
- Identify the importance of verbal expression in culture and communication.
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Cultural Differences in Communication
- Evaluate the differences between cultural identity and cultural bias.
- Summarize the positions of key intercultural communication theorists.
- Explain the concept and various types of cultural patterns.
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Communication and Intercultural Competence
- Assess approaches to establishing intercultural communication competence.
- Compare and contrast intra- and intercultural communication.
- Explain the concept of culture and the role communication plays.
- Summarize the importance of mastering intercultural competence.
- The University of Phoenix reserves the right to modify courses.
- While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
- Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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