Intercultural Communication –


(3 credits)

The purpose of this course is to assist students to understand and apply the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding of why and how cultural issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to intercultural settings.
This undergraduate-level course is 5 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Communication and Intercultural Competence

  • Summarize the importance of mastering intercultural competence.
  • Explain the concept of culture and the role communication plays.
  • Compare and contrast intra- and intercultural communication.
  • Assess approaches to establishing intercultural communication competence.

Cultural Differences in Communication

  • Explain the concept and various types of cultural patterns.
  • Summarize the positions of key intercultural communication theorists.
  • Evaluate the differences between cultural identity and cultural bias.

Coding Intercultural Communication

  • Identify the importance of verbal expression in culture and communication.
  • Explain the importance of nonverbal behavior in culture and communication.
  • Assess the impact of verbal and nonverbal communication upon specific types of intercultural communication.

Communicating in Intercultural Relationships

  • Identify the roles of cultural variations in intercultural and interpersonal relationships.
  • Critique the concepts of "face," respect, and personal dignity in intercultural settings.
  • Evaluate strategies for improving interpersonal relationships as a part of intercultural competence.

Intercultural Communication in Applied Settings

  • Evaluate strategies for effective intercultural communication in tourism, global business, education, and health care settings.

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