Managerial Communication –


(3 credits)

This course provides strategies for academic success within the University of Phoenix and addresses managerial communication and ethics. Topics include Professional Competence and Values, Critical Thinking and Problem Solving, Communication, Collaboration and Information Utilization.
This graduate-level course is weeks. This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Advisor.


  • Compare and contrast personal, organizational and societal ethical standards.

Professional Values

  • Formulate a statement of personal ethics.
  • Identify cultural values specific to a given society.

Professional Competence

  • Identify professional competencies in program.
  • Utilize various University of Phoenix tools, resources, policies and procedures to effectively manage your learning experience.

Critical Thinking and Problem Solving

  • Identify and evaluate information sources.
  • Apply critical thinking skills.
  • Explain the relationship between critical thinking and decision making.


  • Utilize persuasive patterns to organize ideas.
  • Demonstrate effective written communication skills.


  • Create an effective presentation.
  • Identify effective presentation techniques.
  • Demonstrate effective team communication and conflict resolution techniques.
  • Evaluate the characteristics of effective self-directed teams.

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