Communications For Accountants –

com530

(3 credits)

In this course, students examine principles and practices of group communication in the context of an organization. Topics include group communication, culture and conflict, group formation, influence in organizational communication, organizational change, formal communications, and public communications.
This graduate-level course is 6 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, speak with an Enrollment Advisor.

Organizational Culture, Conflict, and Group Communication

  • Use the tools available to University of Phoenix graduate students.
  • Analyze the relationship between organizational culture and organizational communication.
  • Describe the role of communication in perception and organizational culture.
  • Identify the role of conflict in group communication.

Group Formation and Communication

  • Describe the five-stage model of group development.
  • Explain how relationships form in groups.
  • Analyze barriers to group communication.
  • Describe techniques to enhance group communication.

Influencing Group Communication

  • Explain the effect of leadership style on group communication.
  • Analyze how different sources of power affect group and organizational communication.
  • Evaluate the role of communication as an element of motivation theories.
  • Describe organizational commitment and its relationship to organizational communication.

Organizational Change and Communication

  • Examine what forces drive change within organizations.
  • Describe models of managed organizational change.
  • Analyze sources of resistance to change.
  • Evaluate the communication necessary to implement managed organizational change.

Formal Communications

  • Examine the role the audience needs to play in determining communication style.
  • Explain how culture affects cross-border communications.
  • Describe the challenge format requirements place on communication.

Public Communications

  • Explain legal implications of public communications.
  • Understand the role of ethics in organizational communications to the public.
  • Explain the value of public communication during crisis.
  • Analyze the relationship between public perception and public opinion.

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