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Influencing Group Communication
- Evaluate the role of communication as an element of motivation theories.
- Describe organizational commitment and its relationship to organizational communication.
- Explain the effect of leadership style on group communication.
- Analyze how different sources of power affect group and organizational communication.
Organizational Change and Communication
- Describe models of managed organizational change.
- Analyze sources of resistance to change.
- Evaluate the communication necessary to implement managed organizational change.
- Examine what forces drive change within organizations.
Group Formation and Communication
- Explain how relationships form in groups.
- Describe the five-stage model of group development.
- Analyze barriers to group communication.
- Describe techniques to enhance group communication.
- Examine the role the audience needs to play in determining communication style.
- Explain how culture affects cross-border communications.
- Describe the challenge format requirements place on communication.
- Explain legal implications of public communications.
- Understand the role of ethics in organizational communications to the public.
- Explain the value of public communication during crisis.
- Analyze the relationship between public perception and public opinion.
Organizational Culture, Conflict, and Group Communication
- Use the tools available to University of Phoenix graduate students.
- Analyze the relationship between organizational culture and organizational communication.
- Describe the role of communication in perception and organizational culture.
- Identify the role of conflict in group communication.
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