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Organizational Communications –
com537
(3 credits)
This course prepares graduate students to apply written and oral communication principles to the roles they play as managers. Students will learn how to persuade a variety of stakeholders to commit to a proposal. Other topics include the role of perception in communication techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications.
This graduate-level course is 6 weeks.
This course is available as part of a degree or certificate program.
To enroll, speak with an enrollment advisor.
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Audience Analysis
- Identify internal and external stakeholders for persuasive communications.
- Differentiate between types of audiences.
- Analyze audience perceptions and needs.
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Communication Styles
- Differentiate between styles of communication.
- Explain the business communication process.
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Developing the Communication Strategy
- Determine a communication strategy based on corporate culture, values, and ethics of organizations.
- Select appropriate communication channels.
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Evaluating Consultant Communications
- Evaluate the effectiveness of consultant communications.
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Internal and External Persuasive Communications
- Create internal and external persuasive communications.
- Use research to support persuasive business communications.
- Evaluate messages for noise.
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The Persuasive Communication Plan
- Design persuasive communications.
- Present data to various stakeholders using appropriate channels.
- The University of Phoenix reserves the right to modify courses.
- While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
- Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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Find out how we can help you meet your goals. Not all courses are available to residents of all states. Ask your Enrollment Advisor for details.
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