Business Writing Essentials –

comm208

(3 credits)

This course covers business writing as part of the managerial communications process. Emphasis is placed on the importance of style and lucid writing in letters, memoranda, brief informal reports, resumes, cover letters and comprehensive business reports. Writing strategies for various message types are presented. The elements of successful writing in an electronic environment are also discussed along with the impact of technology on business communication.

This undergraduate-level course is 5 weeks. To enroll, speak with an Enrollment Advisor.

Topics and Objectives

Essentials of Effective Messages
- Explain the importance of effective business communication.
- Adapt messages for different audiences.
- Use appropriate attitude assessment in business communication.
The Communication Environment
- Explain how the environment affects business communication.
- Assess diversity barriers for intercultural communication.
- Demonstrate communication techniques for collaboration.
- Identify types of reports by their purposes.
- Formulate methods for writing reports.
The Communication Process
- Use the communication process to create business communications.
- Design business documents.
- Apply visuals to business documents.
- Prepare oral presentations.
- Produce basic written reports.
Tools for Job Seekers
- Design resumes.
- Prepare job application letters.
- Interview for employment positions.
- Analyze data and information for report writing.
Informative and Positive Messages
- Compose positive messages.
- Compose effective negative messages.
- Compose persuasive messages.
- Construct formal reports.

The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

Business Writing Essentials –

comm208

Essentials of Effective Messages

The Communication Environment

The Communication Process

Tools for Job Seekers

Informative and Positive Messages

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