cpss330 | undergraduate

Essentials Of Communication In Corrections

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This course focuses on the principles of effective professional communication. Topics include the broad spectrum of communication requirements and techniques to meet the demands of multiple audiences within the correctional field.

This undergraduate-level course is 5 weeks To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

topic title goes here

    Introduction to Communication

    • Explain the necessity of properly written documentation in the corrections setting.
    • Describe the role of written documentation in corrections.
    • Explain the role of listening in communication.
    • Describe the importance of effective communication in corrections.

    Communicating With Inmates and Offenders

    • Identify the components of motivational interviewing.
    • Examine the use of de-escalation and crisis intervention strategies in specific situations.
    • Describe the use of negotiation techniques for specific situations.

    Interpersonal Communication

    • Describe the key concepts of the basic communication process.
    • Identify special issues related to communicating with inmates and offenders of diverse cultures and mental capacities.
    • Describe the application of the principles of interpersonal communication to the correctional system.
    • Explain how differences in types of inmate language affect communication.

    Ethics in Communication

    • Describe ethical guidelines for communicating with the general public and family members of inmates and offenders.
    • Identify limitations in communication.
    • Formulate a plan for maintaining boundaries in situations with inmate or offender manipulation.

    Communicating in Corrections

    • Apply effective communication strategies in specific situations within the correctional system.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.