dat205 | undergraduate
Communicating Across The It Organization
topic title goes here
- Define the general purpose of communications and its forms.
- Identify stakeholders in the communications process and the types of information appropriate to various stakeholder needs.
- Explain the characteristics of effective communications.
- Identify potential obstacles to communicating effectively.
- Discuss the importance of listening in effective communications.
- Describe common information gathering methods.
- Identify the strengths and weaknesses of each information gathering method.
- Define options for communicating findings to various stakeholder types.
- Demonstrate and apply the ability to select and apply appropriate communication methods for various situations.
- Identify the primary elements of any communication plan.
- Describe the different types of presentation options that can be used to share information and get desired feedback and direction depending on the target audience.
- Explain the key points to be included in the presentation and the most effective way to convey them.
- Define the criteria needed to deliver appropriate information to the various constituencies that you will encounter.
- Create a matrix with the key criteria of a presentation based on the constituencies that would be receiving the information.
- Restate the key points that C-level executives need to be briefed on and solicit desired feedback for strategic direction.
- Discuss the information and feedback necessary at an operational level.
- Describe the information that stakeholders are seeking in providing solutions for desired, agreed upon outcomes.
- Develop a presentation on a specific topic and deliver it to one of the audience types discussed this week.
- Examine the data needs to support the operational needs of the organization.
- Explain the key points that would be discussed to provide workable solutions to data needs.
- Analyze and document the potential changes that can occur as a result of this and the steps that should be taken for action.
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