EBUS520 e-Marketing Theory and Application
Course Description
This course examines the theory and application of electronic marketing. In addition to looking at the new marketing mix, which applies the Internet to the traditional marketing functions of product, price, distribution, and promotion, students will gain experience in Web site strategy and e-Business market planning.
Topics and Objectives
Integrating Online and Offline Marketing in a Global Business Environment
- Internet Marketing Section One
- Describe the growth and integration of e-marketing.
- Evaluate the impact of external environmental factors on e-marketing.
- Analyze various e-business models and how they provide value to the organization's customers.
- Assess the various levels of commitment to e-business practices in for-profit, nonprofit, and governmental organizations.
e-Marketing Strategy
- Determine the evolution of market research and market intelligence to support marketing strategy.
- Apply various e-marketing models to overall marketing strategy.
- Evaluate methods for measuring the effectiveness of marketing strategies and e-marketing tools.
- Assess branding and positioning strategies in both traditional marketing and e-marketing.
The Evolving Marketing Mix
- Describe the application of the four Ps in an e-marketing environment.
- Critique the Internet as an appropriate medium to market various products and services.
- Evaluate the changes in traditional distribution channel management brought about by e-marketing strategies.
- Recommend pricing strategies appropriate for selling products and services on the Internet.
e-Marketing Communications
- Defend the importance of integrated marketing communications.
- Weigh the use of technology to enhance customer relationship management (CRM) and knowledge management (KM).
- Prove the importance of proper Web site design, content, and optimization in delivering value to an organization and its customers.
- Recommend appropriate online promotional tactics in support of specific marketing strategies.
- Contrast the strengths and weaknesses of advertising and public relations via traditional media versus electronic media.
e-Marketing Regulation and Ethics
- Debate the major ethics concerns impacting e-marketing and customers.
- Assess the effects of the global regulatory environment on e-marketing.
- Create a code of ethics for e-marketing.
- Analyze how specific industries and sectors are responding to the regulatory and ethics challenges when implementing e-marketing strategies.
Emerging e-Marketing Tools and Standards
- Analyze emerging technologies, applications, processes, and markets.
- Forecast the impact of m-commerce on e-marketing.
- Theorize about the future impact of virtual communities on e-marketing and consumer behavior.
- Summarize the impact of innovative technologies and applications on the global expansion of e-marketing.
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