History and Theory of Human Relations

• Examine the history and theories of human relations.
• Examine how sociological and psychological points of view have influenced educational organizations today.
• Promote teaching and learning that recognizes various components of human relations.

Behavioral Dynamics

• Compare and contrast human behaviors that positively and negatively affect the dynamics of the educational system.

Decision-making Models and Group Dynamics

• Analyze power structures, group dynamics, shared decision-making processes, and integrity to identify effective techniques for building consensus.
• Analyze internal and external power structures to determine how they affect systemic change in the educational organization.
• Compare and contrast decision-making models to facilitate systemic change.
• Analyze how integrity and ethical behavior affects decision making and group dynamics.

Organizational Culture and Climate

• Evaluate current research on human relations and organizational culture.
• Analyze evaluation practices and instruments that measure the organizational culture and climate.

Leadership

• Analyze different leadership styles.
• Determine how transformational leadership can affect systemic change.
• Compare and contrast leadership and management.

Conflict Resolution and Problem Solving

• Explore conflict resolution and problem-solving techniques.
• Evaluate the effectiveness of these techniques in minimizing and resolving conflicts among staff, administrators, and the community.
• Analyze the importance of effective communication in conflict resolution.
• Examine ways to manage stress effectively at the organizational level.

Diversity

• Analyze current diversity issues that influence human relations in schools and in other educational agencies.
• Generate effective strategies for dealing with diversity-related issues in educational organizations.