This course addresses coaching and mentoring as processes that enable individuals in an educational setting or in other work environments to achieve their potential as professionals. It examines the roles and responsibilities of the mentor, common elements and issues related to coaching and mentoring strategies, and development of nurturing relationships. In particular, it focuses on the evaluation process and on effectively closing a coaching or mentoring experience. It also applies tools and techniques that can facilitate professional growth and assess progress.
Describe techniques and methods used in successful coaching and in a successful mentorship
Develop a professional growth plan for coaching or for mentoring
Evaluating Performance
Analyze various methods of providing performance feedback in coaching or in a mentorship
Explain the value of self-evaluation/reflection
Describe the process of monitoring and evaluating performance
Compare and Contrast Theories X, Y, and Z as they apply to coaching and to mentoring
Nurturing the Coaching and Mentoring Relationship
Explain the importance of two-way communication
Identify the components of active listening skills
Examine how effective discipline facilitates behavioral changes
Identify strategies for working with challenging mentees
The Role of a Coach and of a Mentor
Define the difference between coaching and mentoring
Explain the importance of visibility
Identify the process for mentoring and the process for coaching
Identify the different roles and responsibilities of a coach and of a mentor
Determine the characteristics of an effective coach and an effective mentor
Closure of Coaching and of Mentoring
Compare and contrast various ways to provide closure to coaching and to mentoring
Describe the rewards of coaching or of mentoring
Investigate different coaching or mentoring programs
Describe an ideal coaching or mentoring program
Analyze the steps involved in the closure process
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.