Communication Theories

• Review developments of various communication theories.
• Explain the importance of effective communication skills in the twenty-first century.
• Integrate new vocabulary into personal and professional communications.

Verbal Communication

• Identify factors that affect interpersonal communication.
• Analyze communication problems between cultures.
• Evaluate and employ conflict resolution strategies.

Written Communication

• Apply appropriate heuristics for various writing tasks.
• Resolve errors that prevent effective written communication.
• Demonstrate proper sentence structure, grammar, and punctuation.

Foundations for Public Speaking

• Identify ways to respond to verbal communication anxiety. 
• Conduct an audience analysis.
• Use an introduction, body, and conclusion to organize an effective oral presentation.
• Identify source material where necessary.

Presentations

• Demonstrate the characteristics of effective delivery, including vocal and body language.
• Practice effective use of visual aid formats including Microsoft® PowerPoint®.
• Prepare an interesting and well-balanced speech and convincingly deliver it to a target audience.