ENG221 Technical Writing Fundamentals
Course Description
This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques, and nuances for producing emails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents.
Topics and Objectives
The Technical Writing Process
- Identify uses of technical writing in the corporate environment.
- Describe the differences between technical writing and expository writing.
Technical Writing in the Corporate Environment
- Identify intellectual property issues in the corporate environment.
- Create letters and memos with appropriate formatting for the corporate environment.
Writing Reports & Proposals
- Apply effective document design and graphics in technical writing.
- Create a request for proposal.
Writing Technical Instructions & User Manuals
- Integrate appropriate visual elements into a user manual.
- Create clear, concise, accurate, and coherent written communication for a user manual.
- Identify the criteria for writing a user manual.
Preparing Presentations
- Use effective layout and design in presentations.
- Prepare a presentation for a management audience.
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