Managing In Today's Health Care Organizations – hcs514 (3 credits)
This course focuses on the adaptation of organizational management to evolving health systems. Students will examine organizational theory, organizational performance, structure, change management and human resource management. Students apply various organizational theories to contemporary issues.
- Prioritize major internal and external factors that are affecting change in health care organizations.
- Forecast future challenges and benefits of health care organizations.
Individual Performance Management
- Explore the concept of creating a cultural environment for excellence.
- Compare and contrast major motivational theories and their application to health care organizations.
- Establish the relationship of quality employees to a quality organization.
Decision Making and Organizational Structure
- Apply some of the tools and techniques available to aid decision making.
- Establish a means to evaluate a decision’s importance.
- Evaluate the impact that fraud has on a health care organization.
- Describe organizational design, function, and processes.
- Explain how accountability affects the behavior of an organization.
- Illustrate factors that define and shape an organization.
- Appraise the concept of organizational culture and its impact on health care services.
- Analyze how organizational behavior affects quality, competition, and human relations.
- Evaluate systems and factors that define and shape health care organizations.
- Analyze how job design, work processes, and performance expectations affect individual job satisfaction and successful organizational outcomes.
- Profile the learning organization.
- Critique effective intra-organizational and inter-organizational communications and barriers to communication.
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Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.