Creating Change Within Organizations –

hcs587

(3 credits)

Diffusion of innovations models in health care systems use principles of planned change within a dynamic organizational environment. Communication skills, such as negotiation and conflict resolution, help leaders analyze and respond to health care needs while using resources efficiently.

This graduate-level course is 6 weeks. To enroll, speak with an Enrollment Advisor.

Topics and Objectives

Theoretical Foundations
- Identify theoretical models related to change in a health care organization.
- Discuss the phases in the organizational change process.
Behavioral Aspect of Organizational Change
- Examine organizational and individual barriers to change.
- Identify factors that influence change.
- Summarize factors influencing organizational readiness for a specific change.
Assessing the Need for Organizational Change
- Examine the need for organizational change.
- Identify internal and external resources to support change initiatives.
- Analyze current literature to provide data to support change applications.
Strategies for Implementing Planned Change
- Examine methods for monitoring implementation of organizational change.
- Examine the relationship of processes, systems, and personal or professional roles and their affect on organizational change.
- Identify communication techniques to address implementation issues.
Evaluating Processes and Outcomes of Organizational Change
- Analyze possible outcome measurement strategies related to organizational change processes.
- Evaluate quality, cost, and satisfaction outcomes of organizational change.
Leading Change
- Develop a comprehensive plan to implement an organizational change.
- Explain the relationship between internalizing organizational change and project success.

The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

Creating Change Within Organizations –

hcs587

Theoretical Foundations

Behavioral Aspect of Organizational Change

Assessing the Need for Organizational Change

Strategies for Implementing Planned Change

Evaluating Processes and Outcomes of Organizational Change

Leading Change

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