http://www.phoenix.edu
Creating Change Within Organizations –
hcs587
(3 credits)
Diffusion of innovations models in health care systems use principles of planned change within a dynamic organizational environment. Communication skills, such as negotiation and conflict resolution, help leaders analyze and respond to health care needs while using resources efficiently.
This graduate-level course is 6
weeks.
To enroll, speak with an Enrollment Advisor.
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Leading Change
- Explain the relationship between internalizing organizational change and project success.
- Develop a comprehensive plan to implement an organizational change.
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Evaluating Processes and Outcomes of Organizational Change
- Evaluate quality, cost, and satisfaction outcomes of organizational change.
- Analyze possible outcome measurement strategies related to organizational change processes.
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Strategies for Implementing Planned Change
- Identify communication techniques to address implementation issues.
- Examine the relationship of processes, systems, and personal or professional roles and their affect on organizational change.
- Examine methods for monitoring implementation of organizational change.
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Assessing the Need for Organizational Change
- Analyze current literature to provide data to support change applications.
- Identify internal and external resources to support change initiatives.
- Examine the need for organizational change.
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Behavioral Aspect of Organizational Change
- Summarize factors influencing organizational readiness for a specific change.
- Identify factors that influence change.
- Examine organizational and individual barriers to change.
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Theoretical Foundations
- Discuss the phases in the organizational change process.
- Identify theoretical models related to change in a health care organization.
- The University of Phoenix reserves the right to modify courses.
- While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
- Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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