hcs587 | Graduate

Creating Change Within Organizations

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Diffusion of innovations models in health care systems use principles of planned change within a dynamic organizational environment. Communication skills, such as negotiation and conflict resolution, help leaders analyze and respond to health care needs while using resources efficiently.

This graduate-level course is 6 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Duration: 6 weeks

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    Theoretical Foundations

    • Discuss the phases in the organizational change process.
    • Identify theoretical models related to change in a health care organization.

    Behavioral Aspect of Organizational Change

    • Examine organizational and individual barriers to change.
    • Summarize factors influencing organizational readiness for a specific change.
    • Identify factors that influence change.

    Assessing the Need for Organizational Change

    • Examine the need for organizational change.
    • Identify internal and external resources to support change initiatives.
    • Analyze current literature to provide data to support change applications.

    Strategies for Implementing Planned Change

    • Examine methods for monitoring implementation of organizational change.
    • Examine the relationship of processes, systems, and personal or professional roles and their affect on organizational change.
    • Identify communication techniques to address implementation issues.

    Evaluating Processes and Outcomes of Organizational Change

    • Analyze possible outcome measurement strategies related to organizational change processes.
    • Evaluate quality, cost, and satisfaction outcomes of organizational change.

    Leading Change

    • Develop a comprehensive plan to implement an organizational change.
    • Explain the relationship between internalizing organizational change and project success.
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    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.