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Introduction to Health Care Communication
- Identify basic rules for successful health care communication.
- Describe the changing roles and applications of health care communication
- Identify basic elements in the communication process.
Communication Channels in a Variety of Organizations
- Explain the advantages and disadvantages of using different types of communication in health care organizations.
- Identify how regulatory issues influence communication in health care organizations.
- Determine the internal communication challenges in a health care organization.
- Identify examples of external communication challenges with private and public sectors.
- Explain common obstacles to successful group communication.
Communication and Information Technology
- Compare various technologies affecting communication.
- Describe effective uses of technology for enhancing communications.
Communications in Emergencies
- Explain the differences in communication processes in crisis situations.
- Analyze the media opportunities during both a management crisis and a management success.
Current and Future Change in Communication
- Recognize why communication campaigns adapt over time.
- Describe the changing role of social media in health care.
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