Managing In Today's Health Care Organizations – hcs514 (3 credits)

This course focuses on the adaptation of organizational management to evolving health systems. Students will examine organizational theory, organizational performance, structure, change management and human resource management. Students apply various organizational theories to contemporary issues.

This graduate-level course is 6 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Workforce Dynamics

  • Critique effective intra-organizational and inter-organizational communications and barriers to communication.
  • Analyze how job design, work processes, and performance expectations affect individual job satisfaction and successful organizational outcomes.
  • Profile the learning organization.

Individual Performance Management

  • Compare and contrast major motivational theories and their application to health care organizations.
  • Establish the relationship of quality employees to a quality organization.
  • Explore the concept of creating a cultural environment for excellence.

Future Challenges

  • Forecast future challenges and benefits of health care organizations.
  • Prioritize major internal and external factors that are affecting change in health care organizations.

Decision Making and Organizational Structure

  • Apply some of the tools and techniques available to aid decision making.
  • Establish a means to evaluate a decision’s importance.
  • Evaluate the impact that fraud has on a health care organization.

Organizational/Management Theory

  • Describe organizational design, function, and processes.
  • Explain how accountability affects the behavior of an organization.
  • Illustrate factors that define and shape an organization.

Organizational Performance

  • Appraise the concept of organizational culture and its impact on health care services.
  • Analyze how organizational behavior affects quality, competition, and human relations.
  • Evaluate systems and factors that define and shape health care organizations.

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