Creating Change Within Organizations – hcs587 (3 credits)
Diffusion of innovations models in health care systems use principles of planned change within a dynamic organizational environment. Communication skills, such as negotiation and conflict resolution, help leaders analyze and respond to health care needs while using resources efficiently.
Examine organizational and individual barriers to change.
Identify factors that influence change.
Summarize factors influencing organizational readiness for a specific change.
Assessing the Need for Organizational Change
Examine the need for organizational change.
Identify internal and external resources to support change initiatives.
Analyze current literature to provide data to support change applications.
Strategies for Implementing Planned Change
Examine methods for monitoring implementation of organizational change.
Examine the relationship of processes, systems, and personal or professional roles and their affect on organizational change.
Identify communication techniques to address implementation issues.
Evaluating Processes and Outcomes of Organizational Change
Analyze possible outcome measurement strategies related to organizational change processes.
Evaluate quality, cost, and satisfaction outcomes of organizational change.
Develop a comprehensive plan to implement an organizational change.
Explain the relationship between internalizing organizational change and project success.
Identify theoretical models related to change in a health care organization.
Discuss the phases in the organizational change process.
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