Creating Change Within Organizations – hcs587 (3 credits)
Diffusion of innovations models in health care systems use principles of planned change within a dynamic organizational environment. Communication skills, such as negotiation and conflict resolution, help leaders analyze and respond to health care needs while using resources efficiently.
Strategies for Implementing Planned Change
- Examine methods for monitoring implementation of organizational change.
- Examine the relationship of processes, systems, and personal or professional roles and their affect on organizational change.
- Identify communication techniques to address implementation issues.
Evaluating Processes and Outcomes of Organizational Change
- Analyze possible outcome measurement strategies related to organizational change processes.
- Evaluate quality, cost, and satisfaction outcomes of organizational change.
- Develop a comprehensive plan to implement an organizational change.
- Explain the relationship between internalizing organizational change and project success.
- Identify theoretical models related to change in a health care organization.
- Discuss the phases in the organizational change process.
Behavioral Aspect of Organizational Change
- Examine organizational and individual barriers to change.
- Summarize factors influencing organizational readiness for a specific change.
- Identify factors that influence change.
Assessing the Need for Organizational Change
- Examine the need for organizational change.
- Identify internal and external resources to support change initiatives.
- Analyze current literature to provide data to support change applications.
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