Human resource professionals communicate with a multigenerational workforce across all levels of an organization. Having a foundational knowledge of the behavioral characteristics of different generations is important to your success as an HR professional. Learners will gain an understanding of the generational differences, adapt their communication and work styles, and apply conflict intervention and resolution practices. This course provides .5 continuing education units, in one - 5 hour workshop.
The tuition for this course is $250.
Identify characteristics of multiple generations within the workforce
Identify techniques to adapt communication based on different generations
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.
Continuing Education Units (CEUs) and Professional Development Units (PDUs) cannot be converted into academic credit. It is the student's responsibility to confirm whether or not CEUs/PDUs earned at University of Phoenix will be accepted by employers and/or applicable licensing agencies.