ist721 | Graduate

Knowledge Worker Information Systems

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In this course, the learner will research and evaluate the information systems and technology tools necessary to support the individual knowledge worker in today’s environment. This analysis of the systems and tools will be conducted from the viewpoint of the program domains and how the individual worker must be supported to create a productive and efficient environment. The scope of this course will include hardware and software product considerations for management

Course Competencies

  • Trace the historical development of the concept of knowledge workers and the supporting information system.
  • Analyze how knowledge workers use information systems at the individual level.
  • Evaluate the infrastructure components of a knowledge worker information system.
  • Integrate methods of support that enable individual knowledge workers to advance their organizations.
  • Examine trends and best practices in knowledge worker information systems.


This graduate-level course is 8 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 8 weeks

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