This course introduces students to the world of information technology. Students will examine the technology concepts included in business systems, networking, and project management and explore the systems development life cycle. Specific topics for the course include: hardware components, software applications, operating systems, databases, programming, as well as the security, privacy, and safety issues associated with information technology.
Building Information Systems and Managing Projects
Explain best practices for information systems project management.
Compare and contrast alternative methodologies for modeling and designing systems.
Compare and contrast alternative systems-building approaches.
Explain the core problem-solving steps for developing new information systems.
Compare and contrast the types of electronic payment systems.
Explain the effect of Internet technology on business models.
Identify the unique features of e-commerce, digital markets, and digital goods.
Describe how customer relationship management (CRM) systems help organizations achieve customer intimacy.
Identify the challenges posed by enterprise applications.
Explain how enterprise systems help organizations achieve operational excellence.
Security, Ethics, and Social Issues
Identify the five moral dimensions of the information age.
Debate the ethical, social, and political issues raised by information systems.
Identify important tools and technologies for safeguarding information resources.
Explain the business value of security and control.
Telecommunication, the Internet, and Wireless Technology
Identify the principal technologies and standards for wireless networking, communication, and Internet access.
Explain how the Internet and Internet technology work, and how they support communication and e-business.
Identify the principal components of telecommunications networks and key networking technologies.
Foundations of Business Intelligence, Decision-Making, and Managing Knowledge
Identify the major types of knowledge work systems.
Identify the types of systems used for enterprise-wide knowledge management.
Explain the role of information policy and data administration in managing organizational data resources.
Explain the effect of database tools and technologies on business performance and decision-making.
Information Technology (IT) Infrastructure: Hardware and Software
Identify the major types of computer software used in business.
List the major computer hardware, data storage, and input and output technologies used in business.
Identify the components of IT infrastructure.
The Role of Information Systems
Explain how information systems help organizations use synergies, core competencies, and network-based strategies to achieve competitive advantage.
Explain the function of information systems in business.
Identify enterprise systems and their use in business.
Describe the people, organizational, and technological components of an information system.
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While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.