Management Of Information Systems – it205 (3 credits)

This course introduces students to the world of information technology. Students will examine the technology concepts included in business systems, networking, and project management and explore the systems development life cycle. Specific topics for the course include: hardware components, software applications, operating systems, databases, programming, as well as the security, privacy, and safety issues associated with information technology.

This undergraduate-level course is 9 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Enterprise Applications

  • Explain how enterprise systems help organizations achieve operational excellence.
  • Identify the challenges posed by enterprise applications.
  • Describe how customer relationship management (CRM) systems help organizations achieve customer intimacy.


  • Explain the effect of Internet technology on business models.
  • Identify the unique features of e-commerce, digital markets, and digital goods.
  • Compare and contrast the types of electronic payment systems.

Building Information Systems and Managing Projects

  • Explain the core problem-solving steps for developing new information systems.
  • Compare and contrast alternative systems-building approaches.
  • Compare and contrast alternative methodologies for modeling and designing systems.
  • Explain best practices for information systems project management.


  • Identify major concepts of IT.

Information Technology (IT) Infrastructure: Hardware and Software

  • List the major computer hardware, data storage, and input and output technologies used in business.
  • Identify the major types of computer software used in business.
  • Identify the components of IT infrastructure.

Foundations of Business Intelligence, Decision-Making, and Managing Knowledge

  • Explain the effect of database tools and technologies on business performance and decision-making.
  • Explain the role of information policy and data administration in managing organizational data resources.
  • Identify the types of systems used for enterprise-wide knowledge management.
  • Identify the major types of knowledge work systems.

Telecommunication, the Internet, and Wireless Technology

  • Identify the principal components of telecommunications networks and key networking technologies.
  • Explain how the Internet and Internet technology work, and how they support communication and e-business.
  • Identify the principal technologies and standards for wireless networking, communication, and Internet access.

The Role of Information Systems

  • Describe the people, organizational, and technological components of an information system.
  • Identify enterprise systems and their use in business.
  • Explain the function of information systems in business.
  • Explain how information systems help organizations use synergies, core competencies, and network-based strategies to achieve competitive advantage.

Security, Ethics, and Social Issues

  • Explain the business value of security and control.
  • Identify important tools and technologies for safeguarding information resources.
  • Debate the ethical, social, and political issues raised by information systems.
  • Identify the five moral dimensions of the information age.

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