This course is an introduction to the fundamentals of personal computer operating systems for computer software configuration, file management, performance monitoring, optimization, maintenance, recovery, and security.
Identify components and functions of operating systems.
Compare operating systems to other software.
Describe how operating systems have changed.
Installing Operating Systems
Describe how to install Windows® operating systems.
Identify areas of concern when installing operating systems.
Maintaining and Supporting Operating Systems
Identify areas of concern when maintaining operating systems.
Explain how operating systems are supported.
Microsoft® Windows® 7
Describe how to install a Microsoft® Windows® 7 operating system.
Identify areas of concern when installing and maintaining Microsoft® Windows® 7.
Explain how Microsoft® Windows® 7is supported.
Troubleshooting and Upgrading Operating Systems
Describe troubleshooting techniques for operating system-related problems.
Compare the process of upgrading an operating system to performing an original installation.
Networking Operating Systems
Explain how networking functions in operating systems.
Describe steps to enable networking on a workstation.
Explain potential problems and solutions when connecting an operating system to a network.
Personal Computers and the Internet
Differentiate between Internet and network connections.
Describe steps to connect a workstation to the Internet.
Explain potential problems and solutions when connecting an operating system to the Internet.
Security of Operating Systems
Describe security features of Windows® operating systems.
Describe steps to secure operating systems.
Legacy Operating Systems
Describe features of legacy Windows® operating systems.
Explain potential issues involved with supporting legacy Windows® operating systems.
Describe how older applications can be supported by current operating systems.
Develop a training guide for operating system support.
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While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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