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Power Supply Diagnostics and Repair
- Apply troubleshooting techniques to solve electrical system problems.
- Identify procedures for measuring the power supply voltage.
Troubleshooting Operating Systems
- Identify solutions to operating system-related problems and error-messages.
- Identify recovery sequences for a failed application install.
- Identify procedures for recovering an operating system.
Diagnosing Operating Systems
- Identify how diagnostic utilities are used to solve operational problems.
- Describe how the Microsoft® Windows utility is used to prevent and troubleshoot problems.
Printer and Scanner Troubleshooting
- Analyze data to determine the causes of printer and scanner problems.
- Identify solutions to printer and scanner problems.
Diagnostics and Troubleshooting Computer Networks
- Identify driver and network interfaces, protocols, permissions, and firewall configurations.
- Apply techniques to diagnose network-related issues.
Fundamental Diagnostic and Troubleshooting Techniques
- Identify aspects of troubleshooting theory.
- Identify diagnostic procedures and tools.
Diagnostics and Troubleshooting Computer Security
- Identify computer security technologies and diagnostic tools.
- Recognize practices used in social engineering.
Computer Maintenance and Troubleshooting Capstone
- Troubleshoot an operating system problem.
Tools, Diagnostics, and Troubleshooting for Computer Hardware
- Apply troubleshooting techniques to solve a failed boot.
- Apply troubleshooting techniques to solve memory-, hard drive-, and motherboard-related problems.
- Apply troubleshooting techniques to solve problems related to peripheral devices.
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