MGT210 Supervision And Leadership
Course Description
MGT 210 (Supervision and Leadership) addresses the difference between management and transformational leadership. Students will engage in a self-awareness analysis to determine how best to identify and implement their leadership strengths and to overcome their challenges. Major topical areas include the supervisor's role in an organization, effective leadership skills, problem-solving applications, effective motivation techniques, successful communication concepts, and methods for achieving maximum employee performance.
Topics and Objectives
Foundations of Supervision
- Determine the functions of supervision.
- Describe the personal attributes that aid supervisors in managing diversity.
Decision-Making Skills
- Differentiate between decision making and problem solving.
- Identify steps in the decision-making process.
- Identify the major areas of concern regarding supervisors' ethical conduct.
Planning and Organizing Skills
- Determine the supervisor's role in the overall planning system of an organization.
- Relate the importance of delegating authority to fulfilling supervisory responsibility.
Productivity and Methods Improvement
- Identify ways to minimize obstacles when working on teams.
- Describe the supervisor's role in improving team productivity.
Staffing Skills
- Compare and contrast various ways to recruit, staff, and select personnel.
- Determine effective methods for training employees.
Performance Appraisals and Rewards
- Explain how to conduct performance appraisals.
- Identify the effects of Equal Employment Opportunity laws.
- Determine ways to balance the supervisor's responsibility to both the employer and the union.
Leadership Skills
- Explain ways supervisors can affect employee motivation.
- Discuss basic leadership styles.
- Explain methods for handling conflict in an organization.
Conflict Resolution and Employee Support
- Formulate methods for addressing employee resistance to change.
- Select appropriate counseling techniques regarding troubled employees.
Controlling Skills
- Specify ways a supervisor can help an organization reduce costs and control assets.
- Assess the importance of effective communication as a supervisory skill.
- Determine methods for addressing and improving relations with employees.
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