MGT245 Organizational Theory And Behavior

Organizational Behavior

• Associate Organizational Behavior concepts with management applications.
• Recognize the importance of employee biographical characteristics, learning experiences, and abilities.
• Apply appropriate shaping and reinforcement approaches to management situations.

Employee Behavior and Management

• Recognize the causes and effects of common employee values, attitudes, and behaviors.
• Describe the relationship between job satisfaction and employee behavior.
• Identify elements and applications of people perception in Organizational Behavior.
• Use good decision-making skills to make beneficial management choices.

Motivation and Employee Programs

• Recognize origins and principles of motivation theories.
• Apply motivation theories to workplace scenarios.
• Formulate employee recognition and involvement programs which effectively reinforce positive employee behavior.
• Link rewards to performance using variable and skill-based pay plans.
• Recognize factors that motivate different types of employees.

Groups and Teams

• Examine group behavior for improvement opportunities.
• Formulate plans for maximizing decision making and performance in different types of groups.
• Create effective teams to address specific organizational needs.
• Prescribe measures to ensure team productivity.

Communication and Conflict

• Analyze cases of interpersonal and organizational communication.
• Utilize communication to support and enhance organizational business.
• Analyze situations for conflict management opportunities.
• Use techniques for conflict resolution, conflict stimulation, and negotiation to achieve functional outcomes.

Power, Politics, and Organizational Structure

• Analyze the power dynamics of workplace situations.
• Formulate ethical political strategies to gain advantages for you and your work unit.
• Predict employee behavior on the basis of organizational structure.
• Design effective organizational structures.

Human Resources Functions

• Design employee selection practices that match competent candidates with jobs and an organization.
• Structure employee training and ongoing development to enhance employee performance.
• Measure employee performance using human resources tools.
• Recognize management challenges that can arise from international human resource applications and employee diversity.

Organizational Culture and Change

• Recognize how organizational culture shapes employee behavior.
• Practice management techniques that create an ethical, customer-responsive organizational culture.
• Recognize commonly used processes for managing change.
• Apply individual and organizational approaches to manage organizational change and change-related stress.

Synthesis of Organizational Behavior

• Use Organizational Behavior concepts to manage real-world situations.