This course prepares students to be effective agents for change in the business community. This includes a step-wise framework for understanding, designing, and implementing change successfully. Special emphasis is placed on organizational change, program design, change processes, and successfully implementing both short-term and long-term change within the organization.
Identify the factors that drive organizational change.
Explain the impact of the global environment on organizational change.
Describe the various stages of the transition curve.
What needs to be changed?
Analyze the mission of the company in order to narrow the scope of the change.
Analyze the global environment and internal information relevant to change in an organization.
Determine change methods based on organizational needs.
Managing resistance to change
Evaluate various means to communicate clear messages about the change.
Recommend strategies for managing stakeholder attitudes during organizational change.
Implementing change
Assess various strategies to implement change.
Evaluate the consistency between the change implementation and the intention of the change.
Sustaining change
Establish metrics to sustain change.
Identify indicators of sustained change.
Select adjustment strategies to sustain change based on feedback from metrics.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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