This course provides an overview of negotiations in an organizational setting. Students will learn negotiation processes and strategies, the role of stakeholder interests in negotiation, and how to apply these concepts to the workplace. Students will also examine conflict management techniques as well as emerging negotiation trends in globalization and technology.
Analyze the roles of communication and personality in negotiation.
Evaluate the benefits, cost, and risks associated with negotiation.
Negotiation Processes and Strategies
Describe the negotiation process.
Compare and contrast the different negotiation strategies.
Prepare a negotiation plan.
Organizational Applications
Determine the stakeholders in the organizational negotiation process.
Apply appropriate negotiation strategies to support organizational goals.
Analyze the impact of ethics and culture in organizational negotiations.
Negotiations and Conflict Management
Analyze conflict in organizational negotiations.
Apply conflict management intervention strategies to resolve organizational conflict.
Emerging Trends
Analyze the implications of globalization and technology on negotiations.
Discuss the evolving nature of negotiation philosophies.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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